Encora | Cookie Disclosure Policy

Effective Date: January 29, 2021

Introduction

Encora is committed to protecting the privacy of your personally identifiable information. Encora advises you to read this Cookie Disclosure Policy (“Policy”) carefully to understand the use of cookies on our website. This Policy is drafted in compliance to the General Data Protection Regulations (‘GDPR’) and the ePrivacy Directives.

Purpose

Encora uses cookies to ensure that any person who uses our website gets the best possible experience. In this notice Encora has provided detailed information about how and when Encora uses cookies.

What is a cookie?

A cookie is a small text file that is placed on to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. It allows us to recognize your device and store some information about your preferences or past actions. Cookies can make your next visit easier and the site more useful to you. Cookies cannot access any other information on your computer.

Types of cookies used

We use the following two types of cookies:

Persistent / Permanent cookies: Persistent cookies helps us recognise you as an existing user, so it’s easier for you to return to our website without signing in again. After signing in, the persistent cookies stay on your browser and will be read when you return to our website. These remain on your computer/device for a predefined period.
Session cookies: Session cookies only last for as long as the session exists (they get erased when the user closes the browser).

Cookie name	Description	Cookie category	Expiry
__cfduid	Used by the content network, Cloud flare, to identify trusted web traffic.	First Party	29 days
__cfruid	This cookie is a part of the services provided by Cloud flare - Including load -balancing, deliverance of website content and serving DNS connection for web site operators.	First Party	Session
JSESSIONID	Preserves users states across page requests.	Third Party	Session
local_storage_support_test	The cookie is used in context with the local-storage function in the browser. This function allows the website to load faster by pre-loading certain procedures.	Third Party	Persistent
rc::a	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the u se of their website.	Third Party	Persistent
rc::b	This cookie is used to distinguish between humans and bots.	Third Party	Session
rc::c	This cookie is used to distinguish between humans and bots.	Third Party	Session
messagesUtk	Stores a unique ID string for each chat-box session. This allow s the website-support to see previous issue s and reconnect with the previous supporter.	First Party	1 year
__Hssc	Identifies if the cookie data needs to be updated in the visitor's browser.	First Party	1 day
__Hssrc	Used to recognise the visitor's browser upon re-entry on the website.	First Party	Session
__hstc	Sets a unique ID for the session. This allow s the website to obtain data on visitor behaviour for statistical purposes.	First Party	1 year
_ga	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	First Party	2 years
_gat	Used by Google Analytics to throttle request rate	First Party	1 day
_gid	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	First Party	1 day
hubspotutk	Sets a unique ID for the session. This allow s the website to obtain data on visitor behaviour for statistical purposes.	First Party	1 year
jserrors/1/#	Unclassified	Third Party	Session
__hmpl	Collects in formation on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products.	Third Party	Persistent
__ptq.gif	Sends data to the marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.	Third Party	Session
__widgetsettings	This cookie is set by Twitter - The cookie allows s the visitor to share content from the website onto their Twitter profile.	Third Party	Persistent
common/cavalry_endpoint.php	Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement. This also allow s the website to limit the number of times that they are shown the same advertisement.	Third Party	Session
embed/v3/counters.gif	Collects in formation on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products.	Third Party	Session
HUBLYTICS_EVENTS_53	Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement- This also allow s the website to limit the number of times that they are shown the same advertisement.	Third Party	Persistent
i/jot	Sets a unique ID for the visitor, that allow s third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.	Third Party	Session
IDE	Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.	Third Party	1 year
NID	Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads	Third Party	6 months
pagead/1p-user-list/#	Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.	Third Party	Pixel Session
test_cookie	Used to check if the user's browser supports cookies.	Third Party	1 day
events/1/#	Unclassified	Third Party	Session

How we use cookies?

We use cookies primarily for:

Preferences: Cookies allow our website to remember information about you that changes the way the site behaves or looks, such as your preferred language or the region you are in. Remembering your preferences enables us to personalise and display advertisements and other contents for you.
Security / Optimisation: Cookies allow us to maintain security by authenticating users, preventing fraudulent use of login credentials and protecting user data from unauthorized parties. We may use certain types of cookies which allow us to block many types of attacks, such as attempts to steal content from the forms present on our website.
Processing: Cookies enable the website to work efficiently. Basis such cookies, we are able to deliver services that a website visitor expects, like navigating around web pages or accessing secure areas of the website.
Marketing / Advertising: We use cookies to make advertising more engaging to our users. Some common applications of cookies are made to select advertising based on what’s relevant to you, to improve reporting on campaign performance and to avoid showing ads you would have already seen. Cookies capture information about how you interact with our website, which includes the pages that you visit most.
Communication: We may use information collected via cookies to communicate with you, for sending newsletters, seeking your opinion and feedback and providing you services and promotional materials.
Analytics and Research: We may use cookies to better understand how people use our products/services so that we can improve them.

Basis for lawful processing of cookies:

We process your cookies with your explicit consent. You can accept the cookies to be placed on your browser by clicking on the I Agree button.
The Company will perform quarterly review of the cookie scan report to ascertain the count of identified cookies along with unclassified cookies, which would be classified and assigned a purpose using manual intervention within fifteen (15) days of extraction of the report. The consent of the visitors to the website to store necessary cookies, statistics cookies, marketing cookies and other categories of cookies post classification will be sought online through a pop-up alert to regularize the same.

How do I turn off the cookies?

Most browsers allow you to control cookies through their setting preferences. If you want to remove existing cookies from your device you can do this using your browser options. If you want to block future cookies being placed on your device you can change your browser settings to do this. You can find more information about cookies at : All About Cookies.

Your Privacy rights and whom to contact:

We respect your legal rights in relation to your data. For details on the rights available to you, please refer to our Privacy Policy. In case you have any questions, comments or concerns about this Policy or wish to exercise any of the rights available to you, please contact privacy@encora.com.

Cookie Disclosure Policy